BROWN BROTHERS® Distribution celebrate ABP Repairers Choice result.
6/01/14
The ABP 'Repairers Choice Awards' are an annual repairer opinion survey unique to the UK collision repair industry as they take into account just one view - the bodyshop repairers who have rated their suppliers. 488 of the UK's bodyshops voted in the 2013 survey.
Brown Brothers are extremely pleased to have gained 2nd position in the ABP Repairers Choice Results; this is a significant jump from 5th position in 2012. Of the many votes Brown Brothers received; 79.1% of respondents voted Brown Brothers product, service and technical support as ‘Excellent’ or ‘Very good’. This increased by 7.1% from the previous year – highlighting the result Brown Brothers increasing effort on Operational Excellence.
The results are a testament to Brown Brothers continuing focus on doing what’s right for our customers to ensure we maintain and grow long term loyal partnerships.
To support these here are the views of some of our loyal customers:
“Brown Brothers has been our sole distributor since A Pile and Son started back in 1918. Through the years Brown Brothers have consistently exceeded our expectation through exceptional customer service and product quality. Our Brown Brothers representative is very reliable and always goes above and beyond to support our family run business. Product demonstration, colour back up and technical support is just a phone call away”
A Pile and Son (Independent repairer)– Andrew Pile, Owner
“I would have no hesitation in recommending Brown Brothers as a distributor - they provide a good service, have extremely helpful staff and offer a wide range of products. In particular the Bodyline range offers high quality products at a great price & the range of products covers all our bodyshop needs”
Corbridge Coachworks, Corbridge (Independent Repairer) - Eric Charlton, Bodyshop Owner
“The level of support and service we receive from Brown Brothers is outstanding; the balance of dependability, speed of service and stock availability help us deliver the right level of service to our customers.”
Nationwide Crash Repair Centres (Group) – Daemon Pink, Operational Director
“Brown Brothers has been the distributor of choice for SMB Group for 5 years. Through the years Brown Brothers have shown an outstanding level of service and commitment to us; supported by great training, an excellent product range and dependable technical support. Nothing is ever to much trouble, they really are truly outstanding. a breath of fresh air to this industry. We are glad to be in partnership with Brown Brothers” SMB Accident Repair Group (Group) – Graham Levene, Managing Director
Thank you to all the repairers who voted for Brown Brothers Distribution and congratulations to Morelli who flew to the top spot in the 2013 ABP Repairers Choice.
To view full results of the ABP Repairers Choice Survey please visit http://viewer.zmags.com/publication/2bd7d92c#/2bd7d92c/81
About ABP
The ABP Club began in September 2004 and now has in excess of 2,250 members - bodyshop professionals and other individuals from all sectors of the industry such as insurers, accident managers, suppliers and trade bodies. For more information visit www.abpclub.co.uk
