PRIVACY STATEMENT
GENERAL
Please take a few minutes to read this statement carefully as it contains important information about our use of the Personal Data that you give us now or in the future, or which we have acquired or will acquire as a result of our business or proposed business relationship with you. "Personal Data” is any information from which an individual can be identified. For example, your name, address, telephone number and e-mail address may be Personal Data. It is our policy to take all necessary steps to ensure that Personal Data held by us is held securely and processed fairly and lawfully. We will take all necessary steps to implement this policy. Any Personal Data you give us will be held on secure data servers which protect against access behind password protected systems or offline. All our employees and data processors who have access to Personal Data are obliged to respect the confidentiality and security of your Personal Data. It is also our policy to ensure that all statutory requirements relating to the applicable Data Protection Laws are complied with and to monitor our internal procedures periodically to ensure compliance.
PERSONAL DATA THAT WE MAY COLLECT FROM YOU
We may collect the following information when you visit our website or interact with us:
All of which you submit to us, for example, by:
OUR USE OF YOUR PERSONAL DATA
We may use your Personal Data for the following purposes:
We will use and analyse the information we collect so that we can administer, support, improve and develop our business and to troubleshoot software issues, security and operational issues.
Your information will enable us to manage your account and provide you with access to all parts of our website and to process your orders. It will also enable us to bill you and to contact you, where necessary, concerning the progress of your orders.
Your information will enable us to comply with our legal obligations which include:
We may from time to time contact you to promote and advertise our products and services to you in a newsletter by telephone, fax, e-mail, SMS or post. If at any time you decide you no longer wish to receive such newsletters, you may unsubscribe by following the steps that will be outlined in the newsletter. We may also use your information to administer and process surveys, quizzes, questionnaires and/or competitions.
Giving advice or providing services of an advisory, after sales, customer care, consultancy or technical nature.
Creating and maintaining customer data and profiles for the purpose of assisting us in devising and implementing our trading and marketing strategies and activities.
Market research, scientific or technical research.
HOW LONG DO WE RETAIN PERSONAL DATA?
We do not retain your information for any longer than is necessary based upon the purpose for which it was collected, or for which it is subsequently processed. We may need to retain certain information to enforce our terms, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping purposes. We may also retain a record of any stated objection by you to receiving updates from us for the purpose of ensuring we can continue to respect your wishes and not contact you further. Your personal information will be deleted or destroyed in a manner that cannot be restored or reproduced.
COOKIES
We use cookies in relation to our website. A cookie is a small text file that is placed on your device when you visit our website. Cookies enable us to collect information about the use of our website and to improve and adapt this to your wishes. For more information, refer to our Cookie Policy.
We also recommend that you read this Privacy Statement in conjunction with our Cookie Policy and Conditions of Use in order to have a full understanding of how the Website works.
WHOM MIGHT WE SHARE PERSONAL DATA WITH?
We may share your Personal Data with the following third parties:
Other than what is referenced above, the Personal Data and other data collected from you is not shared with nor sold to any person or entity outside of our company
INTERNATIONAL TRANSFERS OF PERSONAL DATA
In some cases, your Personal Data may be transferred to countries outside the European Union. Please note that different rules may apply to the protection of your Personal Data in such countries. In such cases, we will take measures to ensure that your Personal Data is adequately protected.
HOW WE PROTECT PERSONAL DATA
We take reasonable steps to protect your Personal Data against unauthorized access. We protect your information using a range of physical, operational and technological safeguards that prevent unauthorized access to and disclosure of it.
YOUR RIGHTS
You have the following rights which are exercisable free of charge:
Should you have any questions with regard to exercising any of the above rights or would like to lodge a complaint on how we process your Personal Data, please email ukmarketing@ppg.com
CHANGES TO THIS PRIVACY STATEMENT
Any changes to this Privacy Statement will be announced and take effect as soon as they are posted on this page. Material changes will always be communicated appropriately by us.
This Privacy Statement was last changed on 25 May 2018.
PPG Refinish Distribution (company registration number 01438525) whose registered office is at PO BOX 162, Needham Road, Stowmarket, Suffolk, IP14 2ZR